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How Do I Handle Overpayments on Bills

If you pay a vendor more than the bill balance, record the payment using the actual amount paid via Record Payment, then resolve the excess with the vendor -…

Steps

  1. Go to Pay & Expenses → Bills and open the row actions menu (⋮) on the bill.
  2. Click "Record payment" and enter the amount actually paid.
  3. Note the resulting credit/overage and discuss with the vendor whether to apply it to a future bill or request a refund.

Good to Know

There isn't a dedicated "overpayment" workflow distinct from the standard Record Payment dialog - handle the excess manually based on what you and the vendor agree on.

Related Articles

  • How Do I Record a Payment for a Bill?
  • How Do I Apply Credit Notes to Bills?
  • How Do I Partially Pay a Bill?

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