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Why Can't I Find an Account

If an account doesn't show up where you expect, check the category tab, the search bar, and whether it's been archived before assuming it's missing.

Steps

  1. Confirm you're on the right category tab, or click "All" to remove any category filter.
  2. Clear the search bar in case leftover text is narrowing the results.
  3. Click "Unarchive" to check whether the account was archived rather than deleted.
  4. If it's a bank account, confirm it under the Assets tab rather than searching by a generic bank name.

Related Articles

  • Why Am I Not Seeing All Accounts?
  • Why Is an Account Missing?
  • Why Are No Accounts Appearing in Search?

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