Skip to main content

Why Am I Not Seeing All Accounts

Usually this means a category tab or the search bar is still narrowing the table down, rather than anything being missing.

Steps

  1. Check which category tab is selected - if it's anything other than "All," you're only seeing that one category.
  2. Check the search bar for leftover text. Clear it to remove the filter.
  3. Click "Unarchive" if you're specifically expecting to see an archived account, since archived accounts don't show in the default active view.
  4. If you've confirmed none of these are filtering the list, scroll down - the full list loads on the page rather than across separate pages.

Related Articles

  • How Do I View All Accounts?
  • Why Can't I Find an Account?
  • Why Am I Seeing Archived Accounts?

Was this article helpful?

Your feedback helps us improve our documentation.